shipping information
Shipping & payment conditions
We ship within Germany, Austria and Switzerland with DHL.
For shipping within mainland Germany and to German islands, we charge a flat rate of €6.90 per order (for orders over €40,-- we ship free of charge within Germany).
For shipping to Austria, we charge €18.90 and to Switzerland €45.00.
Shipments to Belgium, Denmark, France, Luxembourg, the Netherlands, Poland, and the Czech Republic are sent via UPS or DHL. We charge a flat rate of €20.90 per package for shipping to these countries.
Shipments to Spain, Portugal, Sweden and Finland cost €25.00.
For deliveries to other European countries, customs duties, taxes, and fees may apply, which are not included in the total price displayed. In individual cases, due to technical problems, delivery may be made via a different shipping provider than the one listed.
The prices listed in the shop include VAT.
Goods will be delivered within 3-5 business days to the delivery address provided by the customer, unless otherwise agreed. Delivery will occur when the delivery address is complete and payment has been successfully received. The delivery address provided during the seller's order processing is decisive for the transaction.
If delivery of the goods fails for reasons for which the customer is responsible, the customer shall bear the reasonable costs incurred by the seller as a result. This does not apply to the shipping costs if the customer effectively exercises their right of withdrawal. If the customer effectively exercises their right of withdrawal, the provisions in the seller's cancellation policy apply to the return shipping costs.
Payment methods
We offer the following payment methods:
- Credit card (Mastercard, VISA, Amex)
- Instant bank transfer
- Paypal
deposit
Until June 30, 2023, we are giving our customers a free bottle deposit of 15 cents per bottle.
You can return the bottle to us at your own expense so that it can be reintegrated into the reusable cycle. Alternatively, we ask that you dispose of the bottles in an environmentally friendly manner in appropriate glass recycling containers.