Order process

At the end of the order process you will get an e-mail from us at the address you mentioned with all the details of your order: all itemms you purchased, the billing address as well as delivery address, your shipping optiont, your payment option and you contact information. Please double check all information and if there is any diesagreement please get in touch with us via e-mail or give us a call.

As soon as your order leaves us you will get a separate e-mail with all shipping information like tracking number. Through the tracking number you can see where your order is.

If the article you ordered is out of stock you will be informed about the next probable shipping date.

If you wish to withdrawal you your please get in touch with us and have your order number in hands. Should you order already been sent to you there is no possibilities to channge it anymore. For more information upon withdrawal of orders please refer to our page Right of Withdrawal.

If you have any other questions please do not hesitate to contact us.